What can we help you with?

FAQs

If you are not able to find an answer to your question below, please email us at:
customerservice@sexiestcostumes.com
or, call our customer service at 1-888-283-2553 for assistance.

Shopping Information

What does “item unavailable” mean?
This means the item is not in stock or is discontinued. You may call 1-888-283-2553 for help in confirming the availability of this item.

What does “backordered” mean
This means that the item is not currently available to ship from our supply warehouse. The item can be ordered and the item will be shipped when available.

Are Cookies required to shop SexiestCostumes.com
Yes. Cookies store information while you browse until your shopping is finished.

Which payment methods are accepted at SexiestCostumes.com
Visa, MasterCard, Discover, Money Orders and Cashier Checks

What is Sexiest Costume's product pricing and availability policy
Sexiest Costumes reserves the right to offer a product variety via our online store. Sexiest Costumes reserves the right to add or remove items from our online store, at any time, at our discretion.

Shipping Information

How are shipping charges determined
If you live in the US and order more than $50 worth of merchandise then ground shipping is free! Other shipping rates are based on the weight of the order and your shipping address. The shipping rate(s) will be displayed before the order is complete, but after you have entered your address into the checkout form.

Return Policy

What is Sexiest Costumes' return and exchange policy
You may return unworn clothing items for a full merchandise refund, within 20 days time from order ship date. Due to health regulations, undergarments, stockings and hoisery may not be exchanged or returned. Shipping charges can not be credited. For an expedited exchange, call 403-398-3233 and a customer service representative will help you.

Privacy and Security Information

Is the credit card information I submit secure
Yes. We use DRS Inc. as a payment Gateway with state-of-the-art Secure Socket Layer (SSL) technology to encrypt your financial data prior to being submitted. This system encodes your financial information as it is sent from your computer to making it useless to anyone but the payment processor.

What is Sexiest Costumes's privacy policy
We will never sell, rent or trade our customers’ private information.

How can I be removed from the Sexiest Costumes e-mail list
Access "My Account" at the footer navigation bar of any e-mail sent to you and "unsubscribe"..

Browser and System Requirements
If you are having trouble viewing or using our online store, upgrading your Netscape or Internet Explorer browser version may help.

Suggested browser version:
Internet Explorer 6.0

Cookies
Cookies are Required to Shop on SexiestCostumes.com. SexiestCostumes.com uses Cookies to make your online experience more enjoyable.

To Enable Cookies:
You can permit your browser to approve all Cookies or to inform you every time a Cookie is sent and prompt you to accept or not.

Internet Explorer 6.x choose:

1. Tools
2. Internet options
3. Click Privacy Tab
4. Select Advanced
(To allow all Cookies)
5. Deselect override automatic cookie handling check box
6. Click OK at the bottom of the Advanced Privacy window
7. Click OK at the bottom of the Internet Options window
(To allow only Session Cookies)
8. Select “Override automatic cookie handling” check box
9. Select “Block” under “First-party Cookies”
10. Select “Block” under “Third-party Cookies”
11. Select “Always allow session Cookies”
12. Click OK at the bottom of the Advanced Privacy window
13. Click OK at the bottom of the Internet Options window

To Enable JavaScript:
Internet Explorer choose:

1. Tools (or View for IE 4.0)
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Select the Enable option under Active scripting, Allow paste
operation via script, and Scripting of Java applets.